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CAREERS

JOIN THE ALLY FAMILY

Be our ALLY!

Thank you for your interest in joining the ALLY Singapore team! 

Our People
The aim of ALLY has always been to create an elevated experience that goes beyond the best fitness and wellness boutique studio experience. Creating these environments takes time, commitment, and rigorous attention to detail, practiced in our daily interactions and workings. This requires that everyone who works at ALLY is compassionate and kind, a natural conversationalist, and passionately in love with the work that they do.

Our Culture
People are our core focus and they always will be. As much as ALLY is known to provide a welcoming environment and uncomplicated sense of belonging for all members, this warm and genuine feeling and interaction equally includes our employees. 

We are always on the lookout for passionate individuals to join our growing team, and we cannot wait to have you onboard. Below are all our current open opportunities. 

STUDIO OPERATIONS

FRONT-OF-HOUSE (FULL-TIME)

Overview:

As the Front-of-House, you will be the spokesperson of the studio. You’ll provide top-quality customer service and hospitality to every customer that walks through our doors. General duties include checking in members upon arrival and assisting members with class bookings and other queries. You will also assist the Baristas in bar operations during peak hours. We are looking for hard-working, reliable, team-oriented, and forward-thinking individuals with approachable, high-energy, and outgoing personalities. 

  • Provide first-class hospitality to customers at all times
  • Greeting, assisting, checking in customers, answering any customer queries in person or by phone, and working efficiently with business management software to register customers and process payments.
  • Work closely with team members across departments including instructors and bar to ensure exceptional customer experience is delivered.
  • Guide customers about studio offerings, promotions, and special events.
  • Take initiative and be proactive in handling customers and delivering custom solutions to meet
    the client’s needs and requests.
  • Assist studio supervisor with daily studio tasks and other projects when necessary.
  • Assist the bar manager with any operational task when necessary.
  • Full-time front-of-house staff to handle all customer service requests and email responses.

Requirements:

  • Strong hospitality skills with knowledge of principles and processes for providing customer service
  • Ability to establish and maintain constructive and cooperative long-term interpersonal relationships with clients, peers, and supervisors.
  • Excellent organization and time management skills.
  • Detail-oriented mindset, with an eye for customer satisfaction and cleanliness.
  • Great communication and problem-solving skills.
  • Proven dependability and reliability.
  • Friendly, outgoing personality and can-do, optimistic attitude.
  • Ability to work in a fast-paced environment.
  • Love for fitness and enthusiasm for the ALLY brand.
  • Able to work non-traditional hours and adapt based on business needs including early morning and late evenings, weekends, and holidays. 
  • Full-time Front-of-House must be available to work 44 hours of scheduled shifts per week.

FRONT-OF-HOUSE (PART-TIME)

Overview:

As the Front-of-House, you will be the spokesperson of the studio. You’ll provide top-quality customer service and hospitality to every customer that walks through our doors. General duties include checking-in members upon arrival and assisting members with class bookings and other queries. You will also assist the Baristas in bar operations during peak hours. We are looking for hard-working, reliable, team-oriented, and forward-thinking individuals with approachable, high-energy, and outgoing personalities. 

 

Working hours (Part-time):

  1. You must be able to work non-traditional hours and adapt based on business needs and operating hours including early morning and late evenings, weekends, and holidays.
  2. Part-time Front-of-House must be available to work a minimum of 3 shifts per week and have a minimum commitment of 3 months of employment.

BARISTA (FULL-TIME)

Overview:

We are searching for an engaging, well-spoken, energetic, and enthusiastic barista who is passionate about food and beverage preparation and education. You will greet customers, answer their questions, take orders accept payments, and prepare and serve food and drinks. As a barista in our studio bar, you will continuously expand your knowledge of food and beverage quality controls, preparation methods, presentation, menu expansion, and inventory management. You will also be tasked with solidifying the foundation of the bar and strategizing how we can attract new customers. You should be committed to providing customers with excellent service. You should also be positive, friendly, polite, knowledgeable, and a fast learner.

  • Provides high-level of coffee service during busy hours, including making a variety of espresso and non-espresso drinks as well as smoothies
  • Preparing and serving simple food items
  • Answering customers’ questions about menu choices
  • Promoting and recommending menu options to customers
  • Provide first-class hospitality to customers at all times
  • Greeting, assisting, checking in customers, answering any customer queries in person or by phone, and working efficiently with business management software to register customers and process payments.
  • Work closely with team members across departments including instructors and bar to ensure exceptional customer experience is delivered. 
  • Guide customers about studio offerings, promotions, and special events
  • Take initiative and be proactive in handling customers and deliver custom solutions to meet the client’s needs and request

Requirements:

  • Minimum of 1 to 2 years of prior barista experience
  • Strong hospitality skills with knowledge of principles and processes for providing customer service
  • Ability to establish and maintain constructive and cooperative long-term interpersonal relationships with clients, peers, and supervisors.
  • Excellent organization and time management skills.
  • Detail-oriented mindset, with an eye for customer satisfaction and cleanliness.
  • Great communication and problem-solving skills.
  • Proven dependability and reliability.
  • Friendly, outgoing personality and can-do, optimistic attitude.
  • Ability to work in a fast-paced environment.
  • Love for fitness and enthusiasm for the ALLY brand.
  • Able to work non-traditional hours and adapt based on business needs including early morning and late evenings, weekends, and holidays. 
  • Full-time Baristas must be available to work 44 hours of scheduled shifts per week.

BARISTA (PART-TIME)

Overview:

We are searching for an engaging, well-spoken, energetic, and enthusiastic barista who is passionate about food and beverage preparation and education. You will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. As a barista in our studio bar, you will continuously expand your knowledge of food and beverage quality controls, preparation methods, presentation, and menu expansion. You will also be tasked with solidifying the foundation of the bar and strategizing how we can attract new customers. You should be committed to providing customers with excellent service. You should also be positive, friendly, polite, knowledgeable, and a fast learner.

 

MARKETING

SOCIAL MEDIA CREATIVE (PART-TIME/FULL-TIME)

Key Responsibilities
● Manage overall design and execution for advertisements and the creative aspect of marketing initiatives.
● Management of all social media platforms and branded assets in the studio, including creating, curating, and managing social media content of all formats.
● Virtual engagement and cultivating relationships with members.
● Photography and videography, including post-editing.

Working hours
● You must be able to work non-traditional hours and adapt based on business needs and operating hours including early morning and late evenings, weekends, and holidays.